When you opened your FlexPro Meals package, were your gel pack still cold?
If so, the meals are just fine. They are packaged in our super insulated bags as if the order was going to be delivered a day later than expected, just in case things like this happen.
If your meals arrive warm, there is visible food or you have some questions, please reach out to our Service Team with pictures! LIVE CHAT with us on our website from 7-7CST M-F!