General FAQs

Things you might be wondering

• How long can I keep my meals in the freezer?
• There seems to be more moisture in my meals than normal. Why?
• How long do I heat my meals?
• My meal shipment was delayed. Are the meals still ok to eat?
• How do I find my tracking number?
• When my meals arrived, they weren't frozen. Are they still good to eat?
• What is the Refer A Friend Program?
• Can I just order treats?