Account Support

Questions about your account? We have answers!

• How do I pause my subscription?
• When will my meals arrive?
• How do I change my menu?
• How do my meals arrive?
• I am missing something in my order.. what do I do?
• What If I received a damaged meal in my order?
• What If I received incorrect meals in my order?
• How do I update my address or credit card information?
• What do I do if my delivery information is incorrect?
• Resetting your password
• What happens if my order is delivered to the wrong address?
• How do I change my address?
• How do I change my meals?
• How do I change how often I get my meals?
• How do I skip an order?
• How do I add treats?
• What is the ProPlan?